Feb 19, 2016
Posted in: Uncategorized
By Gareth Griffiths
I have great pleasure in announcing Bill Gray, our new IT Support Tech for Prince Albert and the North. Bill comes to us from Prince Albert Alarms, and has provided IT Support in the education sector with the Prince Albert Grand Council in the past. Bill is very keen to get back into education, and is already proving himself to be a valuable asset. He is based out of Prince Albert and you should see him coming to a site near you soon.
IT support system
In December 2015, 37 new Work Orders were received into Track-IT. Of these, 30 are now closed (81% completion rate). Overall we closed 35 Work Orders in the month (November was a tough month due to being a staff member down). There are currently 51 open Work Orders. Don’t forget to email email@example.com for any new requests. In the event that an email cannot be sent for any reason, you can also call any member of the IT Team, who will log the support Work Order for you.
Overall, there were 14,877 Page Views from 4,046 sessions (3,053 distinct users) in December 2015. 64% of these were new visitors. The website homepage saw 2,684 Page views (2,185 Unique Page views). Some highlights of activity; 24% of visitors to the home page clicked on What We Offer, 14% clicked on Contact Us, 11% clicked on Work with Us, and 10% went to the Search function.
We are working on a restructure to the forms section of the website. A new section called General Forms is introduced, and will be the one place to go for things like PO Forms, Expense Claim Forms, etc. Also, some of the forms are being revised. The first one, which is available now, is a consolidated PO Form. This replaces the three company specific forms with one standard form. By selecting the company name, the logo will update automatically. Further, new functionality and comments are added. Please start using this form instead of the older ones.
Electronic Funds Transfer
We are embarking on the process of implementing Electronic Funds Transfer processing for Payables and Receivables. This will mean that suppliers and staff (for expenses) are able to get their claims posted directly to the bank account rather than writing a cheque. The biggest advantage is that payments will be received faster and more efficiently, as well as the reduction in costs and lower environmental impact of cheque printing. This will be an opt-in process. Forms should have been received asking if staff want to take advantage of this. We are working on some test batches and internal processes but are close to getting this operational
A Programmer’s wife tells him: “Run to the store and pick up a loaf of bread. If they have eggs, get a dozen”. The guy comes back with 12 loaves of bread.